Hi, I'm Jonathan, a senior tech at Prop.IT
I love the challenge that comes with fixing IT problems and thoroughly enjoy customer contact in all shapes and sizes.
Working with computers since i was young, I've been highly motivated to learn and progress my IT knowledge to ensure our customers are receiving the highest quality of service. I believe in sharing my knowledge and helping people easily understand the cause and resolution of an issue, in layman's terms as IT jargon can often be very difficult to understand for outsiders.
Give me a challenge and i will go above and beyond for you, the customer.
I willingly share my expertise to help others in their professional endeavours, it also helps me by engraining and expanding what i know, which in turn creates reputation and trust with clients and colleagues. I'm warm, friendly and approachable and believe these features are essential to providing a professional service to our customers and partners.
What i do at Prop.IT is the sheriff to our clients data, but a few specifics are listed below:
- Build/Install/Setup/Maintain PCs
- Install and setup routers/switches
- 3CX Phone Systems
- Microsoft Office 365
- Setup Networks
- Setup/Import/Configure domains/emails to our cloud system provider
- Troubleshoot all IT issues for both hardware and software
- Love to provide IT Solutions that are future proofed