Meet our awesome Operations Manager

Hi, I’m Jasmine, the Operations Manager at Prop.IT

I am a natural-born problem solver, here to achieve great things. 

Working for Prop IT is really exciting. No two days are the same, we work with a whole bunch of different industries and tackle a variety of problems all the time. I love the challenge of finding new solutions that work efficiently and financially for both our business and the businesses of our clients.

We have a great team of technicians and I manage their workload and calendars so they can focus on the task at hand without any distraction. This means that we can continue to provide quality service to our clients and the techs can work to the best of their ability.

As the Operations Manager, I thoroughly enjoy the changes I can implement to make not only our teams environment and processes better but also that of our clients – it is one of my favourite parts of the job. My knowledge around how technology benefits businesses grows every day and there is a personal satisfaction knowing that we are helping people’s lives and businesses become easier and productive. 

What I actually do at Prop.IT is a long, long list, but below is an idea of what you from me when you are working with us.

  • Answering enquiries
  • Supporting the Director
  • Management of Inventory and Procurement
  • Managing technicians
  • Manage stock
  • Manage incoming/outgoing couriers
  • Maintain meeting minutes (in-house)
  • Keep up to date list of client information
  • Review customer feedback and develop processes to improve customer service
  • Create in-house processes so the team can work more efficiently 
  • Research new products
  • Liaise with technicians and customers
  • Manage creditors
  • Manage supplier orders

 

If you are looking for someone to talk to about the technology requirements for your business get me a call on 09 588 4065 or email me jasmine@prop-it.nz I will be more than happy to help and see what we can do for your business.